Q: What do I gain from having a CellSpin account?
A: With CellSpin Mobile Application and SMS/MMS/Email service you no
longer have to wait to get to your computers to post Audio, Video,
Photos, Text to your favorite websites simultaneously like Facebook,
MySpace, Blogger, YouTube, Picasa, Flickr, Live Journal and
Live Spaces, with others to follow.
CellSpin is the first and only mobile application enabling mobile phone users to seamlessly integrate multimedia content to live eBay auctions.
CellSpin is the first and only mobile application enabling mobile phone users to seamlessly integrate multimedia content to live eBay auctions.
Q: I never got an activation email!
A: First of all please check the junk folder in your email. If the email
is still not there, please login with your account information on this website and
on the activation screen click on the send activation code button to have another Email
sent to your email address. If the problem persists, please send email to
support@cellspin.net with your user name from
the email account you signed up with.
Q: How do I get the mobile software?
A: Assuming you have already signed up for an account, you can
download via one the following links:
If your phone is not listed, we may not currently support it. If
you would like us to support your phone, please send email to supportmyphone@cellspin.net. In
the meantime, we also support uploading photos and text posts via SMS/MMS/email to go@cellspin.net.
To configure this please see you Mobile Setup page in your account.
Q: Which sites are supported?
A: Please view our supported sites page.
Q: What if I don't have an account with one of the supported sites?
A: Not a problem. You will have your own cellspin profile. However, if
you wish to post your media to other sites we support, you will need
go to create an account with the site(s) you would like to join and
then add them as a publisher in your account.
Q: Which phones are supported?
A: Please view our supported phones page.
Q: Can I still use CellSpin if I do not have a supported phone?
A: Those who don't have one of the supported phones can still use the
CellSpin service worldwide by sending their pictures, text, video, or
voice from their mobile phones via SMS, MMS or Email to go@cellspin.net
and immediately the multimedia content can be posted to their
Facebook and MySpace pages as well.
Q: How do I upload media using mobile email?
A: By sending us a message with the media you would like to upload to
go@cellspin.net. You have two options: 1.) You must add an email
address in your CellSpin account under the "account/mobile setup" tab and use
that email when sending media or 2.) Update your mobile phone number in the "mobile" tab
and send via SMS, MMS or mobile email.
Q: How do I add sites to send media to supported sites?
A: Login to your Cellspin account and click on the "sites" tab. Enter
in your account details for your publishers. You then can either use
our software or your CellSpin profile to post media to a supported
site.
Q: Which media formats do you support?
A: Photo, Text, Video and Audio. To which sites support what media
types, please see the supported sites page.
Q: Is there an age restriction?
A: You must be at least 13 years of age and have the consent of your
parent or guardian.
Q: Can I save the content on my phone after it uploads?
A: Yes. The content is automatically saved to your phone. For photos
or videos look in the "My Photos" or "My Videos" in the "My Documents"
Folder on your phone. For audio or text content look in the "CellSpin
folder."
Q: Can I send it to multiple sites at the same time?
A: Yes, by using the CellSpin software and by selecting multiple
publishers on the post screen. We currently do not support multiple
posts via mobile email.
Q: Why do some uploads take longer than others?
A: It depends on the media you are sending. Text files are much smaller
than video or image files. If the data connection of your mobile is
low, this also could cause a delay in your posting.
Q: Is there a limit to how much I can post? How large is my storage
space?
A: There currently is no storage limit to your account.
Q: Will I get charged for the SMS when setting up the mobile phone number?
A: CellSpin will not charge you, but your wireless network may charge
you for a standard sms.
Q: Can I make my uploads private or friends only?
A: Yes.
Q: Will your software be supporting more phones in the future?
A: Yes. Please keep a look out for new phones we support on the
supported phones page. If we do not support your phone, send us an
email to
supportmyphone@cellspin.net
Q: Where can I go for help on using your product and site?
A: For help with our product or website, please contact us via our contact us page.
Q: How do I delete/cancel my account?
A: Send an email with your account info to
support@cellspin.net.
Q: How do I report inappropriate content?
A: Send an email with the link of the media to
abuse@cellspin.net.
Please refer to our Terms of Service for details
on content guidelines and policy.
Q: How do I report copyright infringements?
A: Send an email with the link of the media to
abuse@cellspin.net.
Please refer to our Terms of Service for details
on content guidelines and policy.
Q: Why was my content removed?
A: We reserve the right to remove the content if the content does not
adhere to the guidelines specified in our
Terms of Service. If you suspect your post was
wrongly deleted, please contact us at
support@cellspin.net.